TERMS and CONDITIONS

My Time Candles

ACCEPTANCE of TERMS and CONDITIONS

To ensure a safe environment for all users, we have established the following T&C’s. By accessing any areas of the My Time Candles and other related websites (change4lifetime.com), you agree to be legally bound and to abide by the terms set forth below. If you don’t agree to abide by these terms & conditions, you should immediately leave this website. We also reserve the right to modify, alter or update these terms & conditions without prior notice.

ORDERING and PRICING

The products items offered are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept an order request in whole or in part. We will process your order once you have registered and we have received your payment details. An e-mail confirmation of our acceptance of the order will be forwarded to you.
The prices quoted are in New Zealand dollars (NZD). Prices are for internet orders only and are subject to change at any time without notification. We do not offer rainchecks on out of stock items.

PAYMENTS

My Time Candles accepts Visa & Mastercard credit cards through our online shopping cart. Payment is made via DPS which is a highly secure site. Alternatively you can direct deposit which is our preferred method, pay by cheque or money order. Goods will not be shipped until full payment has been received as cleared funds into our account.

Once you have placed the order and clicked the submit button you are under contract to purchase the order. If the direct deposit method of payment is chosen we will hold your order for only 5 days before cancelling it. If successive orders are placed and remain unpaid My Time Candles reserves the right to refuse any future order and business dealings.

DELIVERIES

My Time Candles offers deliveries to most major areas of New Zealand by courier. A delivery is interpreted as an attempted delivery by our chosen courier company. We do not accept liability or delay in the event there is no-one to receive the delivery at the delivery address. You may or may not be asked for a signature on delivery. Deliveries will not be left if no-one home, unless otherwise stated. If you are comfortable for the goods to be left if no-one is home, please state this on your order in the comments section and advise a safe & secure place for the order to be placed. If a secure place cannot be found for the goods they will be taken back to the depot. If redelivery is attempted you maybe charged a second delivery fee. We cannot accept any responsibility for theft or loss once goods are delivered. Please contact us directly if you’d like to make alternative delivery arrangements. For security reasons we can not deliver to Post Office boxes , however if you live in a small country town and items are usually delivered to the post office or central pick up point, please provide the physical address not the PO box.
All items purchased from My Time Candles are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please allow 5 business days for shipment. If the delivery details given by you are incorrect, and thus affecting delivery we may have to charge an additional delivery charge.

REFUND POLICY

All refunds will be at the sole discretion of My Time Candles . If you are not satisfied with your product for any reason please contact My Time Candles to discuss the matter. .In the case of breakages we may not resend items however will credit the customers account at our sole discretion. A digital photo of the breakages must be sent to My Time Candles within 2 days of receipt of goods. If goods are damaged or broken on return to us, you may be charged for these items. All returns must be packaged sufficiently to avoid damage.
My Time Candles sells all products under the recognition that once they are used for the purpose of purchase we are no longer held responsible. It is the responsibility of the purchaser once they take possession of all goods to ensure their products are suitable for safe use.

COPYRIGHT

All copyrights, trademarks and other intellectual property rights in the design, layout, wording and concepts of this web-site are reserved to My Time Candles. Any copying of the design, layout, wording, concepts or other unauthorised use will infringe our rights. Trade marks, copyrights, brand names, product and company names related to the products appearing on this website are the property of their respective owners.

GENERAL

Disclaimer of warranties and limitation of liability this site is provided by My Time Candles on an “as is” and “as available” basis.My Time Candles cannot accept liability for any indirect loss, loss of enjoyment, loss of profit, loss of business, loss of goodwill or any other loss what-so-ever in connection with the operation of this website. We are unable to confirm that the information set out in this web-site is totally accurate or complete. This web site may from time to time contain links to other web sites on the Internet. We are not responsible for the availability or content of those web-sites. My Time Candles makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk, to the full extent permissible by applicable law. My Time Candles disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose .My Time Candles does not warrant that this site, its servers, or e-mail sent are free of viruses or other harmful components. My Time Candles will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. These terms and conditions constitute the entire agreement and understanding of the parties and supersedes any previous agreement between the parties. They shall be governed by New Zealand law and the parties hereby agree to submit themselves to the exclusive jurisdiction of New Zealand Courts. My Time Candles accepts no responsibility and will not be liable for any damages, loss of income, loss of business arising from the use of this site or its products, including, but not limited to direct, indirect, punitive, incidental and consequential damages.

Healing Thru Color

POLICY

There is a minimum purchase of 3 products per sale.
All products will be posted directly to the customer , once payment has been received.

Shipping cost are $3.50 per package, for ordinary postage. Maximum number of bottles per package is 3.
For courier parcels, cost will be $ 10.00 per package, maximum 3 bottles. (within the Auckland region). Outside this area, are calculated according to NZ Post charges.

RETURNS:

Must be received by me with 7 days from receipt of package.
Refunds will only be given if package is broken or damaged in some way.
Postage / Courier charges will not be refunded.
All essences will be made to order.

PLEASE NOTE: Orders will be couriered once payment is received.

PRIVACY POLICY

We respect your privacy.
Any and all the information collected on this site will be held with the utmost care, kept strictly confidential and will not be sold, rented, disclosed, or loaned.